Whirlpool Energy Smart Water Heater Manual: A Comprehensive Guide
This manual details the Energy Smart electric water heater, launched in September 2023, potentially reducing standby electricity costs by 30%.
Welcome to the world of efficient hot water solutions! The Whirlpool Energy Smart water heater represents a significant advancement in home comfort and energy conservation. Introduced in September 2023 through a collaboration between Whirlpool Corp. and Lowe’s Corp., this innovative appliance is designed to drastically reduce standby electricity consumption – potentially by as much as 30% compared to traditional electric water heaters.
This manual serves as a comprehensive guide to understanding, installing, operating, and maintaining your new Energy Smart water heater. Whether you’re a homeowner looking to lower utility bills or a professional installer, this resource will provide you with the necessary information to maximize the benefits of this cutting-edge technology; Explore the features and unlock the potential for smart, sustainable hot water.
Understanding Energy Smart Technology
The core of the Whirlpool Energy Smart water heater lies in its intelligent approach to energy management. Unlike conventional electric water heaters that continuously maintain a set water temperature, leading to standby heat loss, this system utilizes advanced algorithms to learn your hot water usage patterns. This learning process allows the heater to proactively adjust its operation, minimizing energy waste when hot water isn’t needed.
Essentially, the technology predicts demand and optimizes heating cycles. This isn’t simply a timer; it’s a dynamic system adapting to your lifestyle. The result is significant energy savings, contributing to lower electricity bills and a reduced environmental footprint. Further capabilities, like demand response, enhance this efficiency, allowing the heater to interact with the grid for optimal performance.
Key Features and Benefits
The Whirlpool Energy Smart water heater boasts several key features designed for efficiency and convenience. Primarily, its intelligent energy management system, as previously discussed, delivers up to 30% savings on standby electricity costs. A digital display provides clear and concise information regarding water temperature, energy usage, and operational status.
Beyond savings, users benefit from features like Vacation Mode, allowing for reduced energy consumption during extended absences. Demand Response capabilities further optimize energy use by responding to grid signals. The heater’s construction prioritizes durability, ensuring long-term reliability. Finally, integration with online learning platforms, like Coursera, isn’t a direct feature, but reflects a broader trend towards smart home technology and accessible information.
Installation and Setup
Proper installation is crucial for optimal performance; ensure a pre-installation checklist is completed, followed by a step-by-step guide for power and water connections.

Pre-Installation Checklist
Before beginning installation, a thorough checklist is essential for a safe and efficient setup. First, verify local codes and regulations regarding water heater installations, ensuring full compliance. Confirm adequate electrical capacity is available, matching the heater’s specifications – typically requiring a dedicated circuit.
Inspect the installation location for sufficient space, considering clearances for maintenance and future servicing. Ensure a proper water supply line is accessible, with appropriate shut-off valves nearby for emergencies. Check for a suitable drainage path for potential leaks or during maintenance procedures.
Gather all necessary tools and materials, including pipe wrenches, electrical connectors, and Teflon tape. Finally, carefully review the complete installation manual to familiarize yourself with all steps and safety precautions before proceeding.
Step-by-Step Installation Guide

Begin by carefully unpacking the Whirlpool Energy Smart water heater and inspecting it for any shipping damage. Position the heater in the designated location, ensuring it’s level and stable. Connect the water inlet and outlet pipes, utilizing Teflon tape on all threaded connections to prevent leaks. Securely fasten the pipes, avoiding over-tightening.
Next, connect the grounding wire according to local electrical codes – this is crucial for safety. Wire the electrical supply, strictly adhering to the wiring diagram provided in the manual. Double-check all connections before proceeding. Once connected, slowly open the water supply valve to fill the tank, allowing air to escape.
Finally, verify all connections for leaks and tighten as needed. Proceed to the ‘Initial Startup and Settings’ section to complete the installation process.
Connecting to Power and Water Supply

Prior to connecting, ensure the electrical circuit breaker is switched OFF. Connect the water heater to a dedicated, properly grounded electrical circuit matching the voltage specified on the unit’s nameplate. Use appropriately sized wiring as per local electrical codes. For water supply, connect to both hot and cold water lines using dielectric unions to prevent corrosion.
Carefully tighten all fittings to avoid leaks, utilizing Teflon tape on threaded connections. Slowly open the cold water supply valve to fill the tank completely, allowing air to purge through the hot water outlet. Once full, inspect all connections for any signs of leakage and address them immediately.
Only after verifying no leaks should you switch the circuit breaker ON to power the unit.

Operating Instructions
After installation, the heater starts automatically. Adjust temperature settings via the digital display, optimizing for comfort and energy efficiency, as needed.
Initial Startup and Settings
Upon initial power-up, the Whirlpool Energy Smart water heater will undergo a self-diagnostic check. The digital display will illuminate, showcasing the current water temperature and system status. Allow approximately 2-4 hours for the water to reach the initially set temperature; this timeframe depends on the incoming water temperature and tank capacity.
The default temperature setting is typically 120°F (49°C), but this can be adjusted to suit your household’s needs. Familiarize yourself with the control panel – buttons for temperature adjustment, mode selection (such as Vacation Mode), and energy usage monitoring. Ensure the water heater is connected to a stable power supply and water source before proceeding. Refer to the safety precautions outlined in the manual before making any adjustments.
Adjusting Temperature Controls
The Whirlpool Energy Smart water heater features intuitive temperature controls accessible via the digital display panel. Use the “+” and “-” buttons to incrementally adjust the desired water temperature. The display will show the setpoint temperature in real-time. Avoid setting the temperature excessively high, as this can increase energy consumption and pose a scalding risk.
A recommended temperature range is between 120°F (49°C) and 140°F (60°C). Some models offer preset temperature settings for convenience. Be mindful of the recovery time – it takes time for the water to reheat after a draw. The heater intelligently learns usage patterns to optimize heating cycles. Always allow sufficient time for temperature changes to take effect before testing the hot water at a faucet.
Understanding the Digital Display
The digital display panel provides crucial information about your Whirlpool Energy Smart water heater’s operation. It prominently shows the current water temperature and the setpoint temperature. Icons indicate active modes, such as Vacation Mode or Demand Response. Error codes will appear if the system detects a fault, referencing the troubleshooting section of this manual.
The display also features energy usage monitoring capabilities, displaying estimated kilowatt-hours consumed. Some models show historical data, allowing you to track energy savings. Navigation buttons allow you to cycle through different display screens and access advanced settings. A clock displays the current time, and indicators show Wi-Fi connectivity status. Refer to the display for quick status checks and adjustments.
Maintenance and Troubleshooting

Regular upkeep ensures optimal performance and longevity. Addressing issues like no hot water or leaks promptly prevents further damage and maintains efficiency.
Regular Maintenance Tasks
To ensure the longevity and efficient operation of your Whirlpool Energy Smart Water Heater, consistent maintenance is crucial. Periodically, inspect the temperature and pressure relief (T&P) valve for any signs of leakage or corrosion; test it manually at least once a year to confirm proper function. Flush the tank annually to remove sediment buildup, which can reduce heating efficiency and potentially damage the heating element.
Check the anode rod every three years, replacing it if significantly corroded – this protects the tank from rust. Inspect all water connections for leaks and tighten as needed. Finally, keep the surrounding area clear of obstructions to allow for proper ventilation and access for future maintenance or repairs. Following these steps will help maximize the lifespan and performance of your water heater.
Troubleshooting Common Issues (No Hot Water)
If your Whirlpool Energy Smart Water Heater isn’t producing hot water, several factors could be at play. First, verify the power supply – check the circuit breaker hasn’t tripped. Next, confirm the thermostat is set to the desired temperature and hasn’t been accidentally lowered. Inspect the heating elements; a burned-out element will require replacement.
Sediment buildup can also insulate the element, hindering its function – flushing the tank may resolve this. A faulty T&P valve can sometimes cause issues; ensure it’s not constantly releasing water. If these steps don’t restore hot water, a professional technician should be consulted to diagnose and repair more complex problems, potentially involving the control board or wiring.
Troubleshooting Common Issues (Leaking)
Discovering a leak from your Whirlpool Energy Smart Water Heater requires immediate attention. Begin by carefully identifying the leak’s source – is it from the tank itself, connections, or the T&P valve? A leak from the tank often indicates corrosion and necessitates replacement. Check all pipe connections for tightness; tightening may resolve minor leaks.
Inspect the T&P valve; a small drip is normal during heating, but continuous leaking suggests a malfunction requiring replacement. If the leak originates from fittings, apply Teflon tape to the threads before re-tightening. Do not attempt repairs if you are uncomfortable or unsure; contact a qualified plumber to prevent further damage and ensure safety. Ignoring a leak can lead to water damage and potential hazards.

Advanced Features & Settings
Explore vacation mode, demand response capabilities, and energy usage monitoring features, enhancing efficiency and control of your Whirlpool Energy Smart water heater.
Vacation Mode Explained
Vacation Mode is a valuable feature designed to conserve energy when you’re away from home for extended periods. When activated, the Whirlpool Energy Smart water heater reduces its operating temperature to a minimal level, significantly decreasing standby heat loss. This prevents unnecessary energy consumption while maintaining a minimal level of hot water availability for occasional use, like a quick hand wash.
To engage Vacation Mode, navigate through the digital display settings – the specific steps are detailed in the ‘Operating Instructions’ section of this manual. The duration for which Vacation Mode remains active can often be pre-set, or it may continue until manually deactivated upon your return. Remember to deactivate it before expecting regular hot water service. Utilizing this mode contributes to lower energy bills and a reduced environmental footprint.
Demand Response Capabilities
Demand Response is a cutting-edge feature of the Whirlpool Energy Smart water heater, enabling it to interact with your local utility grid. During peak demand periods, the water heater can intelligently adjust its operation – typically by temporarily reducing heating – to help stabilize the grid and prevent potential outages. This responsiveness can qualify you for utility rebates or incentives, lowering your overall energy costs.

Participation in Demand Response programs is usually opt-in and requires registration with your utility provider. The water heater communicates with the grid via a secure connection, and you retain control over your hot water supply. The system is designed to minimize disruption to your comfort while contributing to a more sustainable energy infrastructure. Detailed enrollment instructions and program specifics are available through your local utility.
Energy Usage Monitoring
The Whirlpool Energy Smart water heater provides robust energy usage monitoring capabilities, allowing you to track your hot water consumption and identify potential savings opportunities. Through the connected app or the unit’s digital display, you can view historical data, including daily, weekly, and monthly energy usage in kilowatt-hours (kWh).
This detailed information empowers you to understand your hot water habits and make informed adjustments to optimize efficiency. For example, you can identify periods of high usage and explore ways to reduce consumption, such as shorter showers or repairing leaks. The system also provides estimated cost breakdowns, helping you visualize the financial impact of your energy usage. This feature supports a more conscious and sustainable approach to energy management within your home.
Safety Information

Always heed important safety precautions, grounding instructions, and warning labels to prevent hazards during installation, operation, and maintenance of the water heater.
Important Safety Precautions
Before installing or servicing the Whirlpool Energy Smart Water Heater, disconnect electrical power at the breaker box to avoid electric shock. Ensure the water supply is also shut off. This appliance must be installed in accordance with local codes and regulations, and only by a qualified technician.
Never attempt to repair the heater yourself; contact Whirlpool support for assistance. Do not store flammable materials near the unit. Regularly inspect the temperature and pressure relief valve for proper operation. Scalding can occur if hot water is dispensed at excessively high temperatures – set the thermostat appropriately.
Children should be supervised near the water heater. Always follow grounding instructions carefully to prevent electrical hazards. Be mindful of warning labels and understand their meaning to ensure safe operation and prevent potential damage or injury.
Grounding Instructions
Proper grounding is crucial for the safe operation of your Whirlpool Energy Smart Water Heater, preventing electrical shock and potential fire hazards. This appliance must be connected to a grounded electrical circuit that meets local codes. Never connect the grounding wire to a gas pipe.
Ensure the grounding conductor is of the correct size as specified in the installation instructions. If the electrical supply does not have a grounding wire, a qualified electrician must install one before connecting the water heater. Regularly inspect the grounding connection to ensure it remains secure and effective.
Improper grounding can void the warranty and create a dangerous situation. Always verify the grounding system before restoring power to the unit. Consult a licensed electrician if you are unsure about any aspect of the grounding process.
Warning Labels and Their Meaning
Several warning labels are affixed to your Whirlpool Energy Smart Water Heater to ensure safe operation and prevent potential hazards. The “Caution: Hot Water” label indicates surfaces may be hot to the touch, requiring careful handling to avoid burns. The “Electrical Shock Hazard” label highlights the importance of proper grounding and avoiding contact with live electrical components.
A “No User Serviceable Parts” label signifies that internal repairs should only be performed by qualified technicians. Ignoring this warning can lead to damage or injury. The “High Temperature” warning alerts users to the risk of scalding and the need to set appropriate temperature controls.
Always read and understand all warning labels before operating or servicing the water heater. Removing or defacing these labels is strictly prohibited and can compromise safety.

Warranty Information
Whirlpool provides warranty coverage details for the Energy Smart Water Heater; claims can be filed through Whirlpool Support for assistance.
Warranty Coverage Details
The Whirlpool Energy Smart Water Heater warranty provides coverage for defects in materials and workmanship for a specified period. Typically, the tank itself carries the longest warranty duration, often ranging from ten years to lifetime coverage, depending on the model. Parts and labor are usually covered for a shorter period, commonly one year from the date of original purchase.
However, the warranty doesn’t cover issues arising from improper installation, misuse, abuse, or failure to follow the outlined maintenance guidelines. Modifications or repairs performed by unauthorized service providers will also void the warranty. Proof of purchase is essential when filing a claim, so retain your receipt or other documentation.
How to File a Warranty Claim
To initiate a warranty claim for your Whirlpool Energy Smart Water Heater, first gather your proof of purchase – the original sales receipt or delivery confirmation. Then, contact Whirlpool’s customer support team via their website or dedicated phone line. Be prepared to provide the model number, serial number, and a detailed description of the issue you’re experiencing.
A Whirlpool representative will guide you through the claim process, which may involve troubleshooting steps or a request for photographic evidence. If the issue is covered under warranty, they will arrange for a qualified technician to inspect and repair or replace the defective component.
Contacting Whirlpool Support
For immediate assistance with your Whirlpool Energy Smart Water Heater, several support channels are available. You can visit the official Whirlpool website and navigate to the support section, where you’ll find a comprehensive FAQ, troubleshooting guides, and downloadable manuals. Alternatively, you can connect with a customer service representative through their online chat feature for real-time support.
If you prefer speaking directly with an agent, Whirlpool provides a dedicated phone support line. Be prepared to have your model and serial number readily available to expedite the process.